Legal
Last updated: June 15, 2026
We want you to feel confident subscribing to Flavour Compass. All paid plans (Base, Compass Pro, and Compass Pro Annual) include a 7-day money-back guarantee from the date of purchase. If Flavour Compass isn't right for you, contact us within 7 days of your purchase and we'll issue a full refund — no detailed explanation required.
Email support@flavourcompass.com with your account email address and the approximate date of purchase. We personally review each request and, once approved, issue the refund directly through our payment processor, Paddle. Card refunds typically take 3–5 business days to appear back on your statement; PayPal refunds typically appear within 48 hours.
Refund requests made after the initial 7-day period are considered on a discretionary, case-by-case basis. We're happy to hear you out — technical issues, billing errors, or accidental purchases are all reasonable grounds to reach out, even outside the guarantee window.
You can cancel your subscription at any time from your account settings. Cancelling stops future billing — it doesn't automatically trigger a refund for the current billing period unless you're within the 7-day guarantee window described above. You'll retain access to your paid tier until the end of the period you've already paid for.
The 7-day guarantee applies from the date of your annual purchase, not from each renewal. If you're on an annual plan and cancel after the 7-day window, you'll retain access until the end of your paid year, but no partial-year refund will be issued for unused months.
Depending on where you live, you may have additional legal rights to a refund or cooling-off period beyond what's described here. Nothing in this policy limits those rights. Paddle, as our Merchant of Record, can provide more detail on region-specific consumer protections at checkout or via their support team.
Questions about a charge or a refund request? Reach us at support@flavourcompass.com